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The responsibility of travel agencies

1. Organized tours must be preceded by detailed information on the content of the services offered, their prices, the terms of payment, the terms of cancellation of the contract and the conditions for crossing the borders.

2. The contract concluded between the travel agency and the client must include all indications relating to the names and addresses of the organizer, the travel agent, the guarantor and the insurer, to the description of the services provided, the reciprocal rights and obligations of the parties in matters such as price, schedule, terms of payment and possible revision of prices, cancellation of the contract and informing the customer before the start of the journey or stay.

3. Prior information commits the travel agency, unless changes in its content have been made known to customers before the conclusion of the contract. This information can only be modified if the travel agency expressly provides for this.

4.Any natural or legal person engaged in organized tour operations shall be legally liable to its customers for the proper performance of the obligations arising from the contract, whether such obligations are to be performed by itself or by other service providers, without prejudice to its right of recourse against them.

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